We are open!
Coronavirus Information for Haw Wood Farm
Please read the following information carefully before you begin your journey to Haw Wood Farm.
1.Be confident it is right to travel.
Advice and movement restrictions during the Coronavirus outbreak are subject to change at short notice on Government advice. Please check our website before travelling to make sure that Haw Wood Farm is continuing to accept touring guests.
If you are showing any symptoms of Coronavrirus on the day of your planned trip (these include but are not limited to, Fever, Sore throat, cough and loss of taste and smell) please DO NOT leave home. You MUST NOT come to Haw Wood Farm if you are in any doubt, as you will be risking the safety of other guests who may be more vulnerable that you.
2.Cancellations and Refunds
In the event of cancellation due to Coronavirus restrictions or for self-isolation, a full refund will be given. As an alternative you may also transfer your booking to another date. Where the new booking dates are a higher price, the additional prevailing rate for the stay will be due. This rebooking policy is only available for cancellations related to genuine Coronavirus restrictions. It is not available for cancellations related to weather or other reasons.
We will expect everyone onsite to adhere to the recommended Social Distancing rules (2m). There will be markers around the common areas, but it is your responsibility to maintain a safe distance between you and your neighbours at your pitch. This includes not gathering around Barbecues and Fire Pits with friends and family other than those in your household, unless you are keeping a 2m distance. Anyone who we consider to be flouting these rules and causing a danger to themselves and other guests will be asked to leave immediately and without any refund.
We want to be able to keep your children as safe as we can. The entrance area will be fenced so that on entering, children will pass by a hand sanitising station. There will be a limit on the number of children in the park at any one time and we may need to impose a time restriction. There will also be hand sanitising on exiting the play area, although we also suggest washing hands at this point. It is your responsibility to supervise your children and ensure they follow these instructions. The play area may be subject to closure at any time either temporarily for cleaning or permanently if we feel necessary.
5.Onsite Coronavirus policies.
Please be assured that we are continually reviewing our measures to keep us Covid compliant and Secure. Before arriving at Haw Wood Farm you should receive an additional email with the current restrictions and advice to help you plan for a safe and relaxing holiday at Haw Wood Farm. Please note that receiving this additional information does not guarantee we will be open and you must check before travelling.
Thank you for your understanding and your continued support during this difficult time.
While we will take every precaution we can to ensure the safety of everyone onsite, there are a few things you can do to help us. These will also give you added protection and therefore added enjoyment of your holiday.
1. Please follow all our onsite instructions from the moment you arrive.
2. Consider bringing with you the following items: Washing up bowl (to take warm water away from the washing up area), Gloves, Hand Sanitiser, Cleaning spray or wipes and Face mask/covering.
3.Plan your meals. The local supermarkets may not be stocked for additional holiday makers and we advise doing a shop before you travel. Local restaurants and pubs may be open for a limited amount of customers or for Take Away. They will appeciate your support.
4.You may want to invest in a portaloo to avoid long queues for the bathroom caused by social distancing measures. You can empty these in our chemical waste disposal.
5.Have a plan in place for if you fall ill on holiday.
All of our lovely local pubs and restaurants have had to close during this time, but we hope that when they are up and running to some degree, you will be able to enjoy their delicious offerings.
Below are links to some websites so you keep up to date with their service and opening times.
The Sail Loft in Southwold is offering Take Away food to order.
A lovely family and dog friendly pub near the beach.
Our nearest village pub, just down the road!
A Family friendly Italian restaurant and pub in Halesworth
Just up the road from us with Take Away Sour dough pizza.
A near by pub (about an hours walk across the fields)
We cannot guarantee that these establishments will be open. We will update and add as we receive further information.